Customer Guide to Charges
The Atlantic Pilotage Authority recovers its costs through pilotage service charges invoiced to shippers who use the services of a pilot. The Atlantic Pilotage Authority Customer Guide to Charges provides information on the calculation of service charges applicable to various categories of traffic, the location of the movements, and explains the administrative procedures relating to the charges.
Also in Regulation are the Atlantic Pilotage Tariff Regulations — Newfoundland and Labrador Non-Compulsory Areas. These charges will remain in regulation until further notice.
If you have any questions about any of the information in this Guide, please contact a Customer Service representative at 902-426-8652 or email us at billing@atlanticpilotage.com.
Customer Guide to Charges – Effective January 1, 2021
Tariffs & Regulations
The Pilotage Act requires that pilotage tariffs be fixed at a level that permits the Authority to operate on a self-sustaining financial basis, and that the tariffs set be fair and reasonable. The goal is to have each area become financially self-sufficient to eliminate cross-subsidization among ports.
Ordering a Pilot
To order a pilot, please contact the Atlantic Pilotage Authority Dispatch Centre at 1-877-272-3477 or e-mail dispatch@atlanticpilotage.com.